Wi-Fi and internet
We test the connection where you use it, check the router or internet box, reconnect your devices and look for areas with weak coverage.
Home computer support
A computer technician at your home in the Pays de Gex
We come to your home to solve PC, Mac, internet, Wi-Fi, printer and email problems. The service starts at €99 including travel across the Pays de Gex and the first hour of support.
English-speaking supportPC & MacBased in Divonne
Home visitFrom €99 incl. VATtravel in the Pays de Gex and first hour included
Problems best solved at home
Printers and connected devices
We reconnect printers, scanners, smart devices and computers that no longer communicate correctly on the local network.
Email and everyday software
We configure accounts, solve sending or receiving problems, update applications and help you use your essential tools safely.
New computer installation
We set up your new PC or Mac, transfer documents and photos, connect peripherals and explain the main settings.
Clear, local assistance
A fixed starting price
The €99 price includes travel within the Pays de Gex and the first hour. Any additional work is discussed with you before it begins.
Support in your own environment
Testing equipment in place often reveals faults that cannot be reproduced in a workshop, especially for networks and printers.
Advice you can understand
We explain what caused the problem, what was changed and the simple steps that can help prevent it from happening again.
Frequently asked questions
Useful information before your appointment
If you are unsure which service to choose, send us the symptoms and we will advise you.
How quickly can you visit?−
Availability depends on the town and current appointments. Call or send the form with your commune and the nature of the problem for the earliest option.
What should I prepare?+
Keep chargers, useful login details and any error messages nearby. Never send passwords through the contact form.
What if the repair takes more than one hour?+
We explain the likely additional time and price before continuing. If workshop testing is more suitable, we will tell you.
Contact us
Is your computer stopping you from working?
Tell us about the problem, the equipment and your commune. We will recommend a home visit, remote support or a workshop repair.