Email and account settings
We can check email configuration, passwords, synchronisation and common sending or receiving errors while you remain at your computer.
TeamViewer remote support
Computer help without leaving your home or office
A Micro Center technician can securely connect to your PC or Mac to diagnose and resolve many software problems. Remote support starts at €69 including VAT for one issue completed in under 30 minutes.
English-speaking supportPC & MacBased in Divonne
Home visitFrom €99 incl. VATtravel in the Pays de Gex and first hour included
Fast help for common software problems
Slow computer and unwanted programs
We inspect startup items, updates, browser extensions and suspicious software without requiring a workshop visit.
Software installation and configuration
We help install legitimate applications, adjust settings, update programs and guide you through unfamiliar tools.
Printer and basic network checks
If the computer can already access the internet, many printer, sharing and configuration problems can be investigated remotely.
A controlled and secure connection
You remain in control
You start TeamViewer and give the temporary connection details to the technician. You can see every action and end the session at any time.
No permanent access
The session is authorised by you. Closing TeamViewer ends the connection; the technician cannot reconnect later without a new authorisation.
Solved or refunded
For the advertised remote support package, if the agreed problem is not solved during the session, the service is refunded.
Remote support
From €69 incl. VATOne problem resolved on one computer in under 30 minutes. Solved or refunded.
Download TeamViewerFrequently asked questions
Useful information before your appointment
If you are unsure which service to choose, send us the symptoms and we will advise you.
How do I start?−
Click the TeamViewer download button, open the downloaded support tool and call us. Never share the temporary code with anyone else.
What does the €69 price include?+
It covers one problem resolved remotely in less than 30 minutes. We explain any different requirement before starting.
Which problems cannot be handled remotely?+
A computer that will not start, a failed internet connection or a physical hardware fault usually requires a home visit or workshop diagnosis.
Can I stop the connection?+
Yes. You can watch the session and close TeamViewer at any time.
Contact us
Is your computer stopping you from working?
Tell us about the problem, the equipment and your commune. We will recommend a home visit, remote support or a workshop repair.